Tag Archives: data ownership

Cloud Backup Solutions – Code42 CrashPlan for Home to be discontinued

Over the past week or so, we’ve received a few enquiries about the recent announcement by Code42, and whether their decision to withdraw their CrashPlan for Home offering will affect us or our customers.

We believe this will strengthen our position in the South African marketplace. With Code42 focusing more on business and enterprise, of which we are the latter, the PROe product will receive more focus and attention. This will likely mean new functionality and potentially more frequent release cycles.

One of the key benefits of CrashPlan for Home was the free “Backup to friends” feature, which allowed remaining hard drive space on a friend’s computer to be used as a backup destination. Inherently risky, especially in the modern times of ransomware. In the event of infection, not only would your friend have their entire computer data encrypted, your backup would also be gone.

Our solution provides a number of benefits to our customers here in South Africa, including but not limited to:

– Enterprise class software and support

– Fast recovery with multiple options – restore to exiting devices, other devices, or for smaller files, via our web dashboard

– Strong encryption – your data is protected before it even leaves your computer

– Compression and deduplication of your data – only pay for what you store

– Excellent personal levels of technical and sales support

– Compliance with the POPI act

– Your backed-up data is unaffected by viruses or ransomware and can be restored to any previous point-in-time

– Fair pricing – benefiting home users up to our enterprise customers

Our results speak for themselves. 100% of our customers that have backed up their data to our South African dedicated cloud have been able to restore their data, recover from data or physical device theft, recover from the effects of viruses, trojans, malware or ransomware/cryptolocking.

Our distributor/reseller program has proven to be very successful for a number of small businesses here in South Africa.

We are offering a 10% lifetime discount on new account signups for the rest of September. Use offer code SEPT2017 to activate this when signing up for our no-obligation 30 day free trial.

Cloud Backup Solutions – Trends

We’ve seen some interesting trends this year so far on the Cloud Backup Solutions platform.

Firstly, a lot more new customers are signing up for our service. In particular, larger companies are realising the benefits of having a Cloud Backup Solution situated in South Africa. Not only does this allow them to be compliant with the POPI act and ensure that no personal information is transmitted across South Africa’s borders, but it also provides the capability for fast and efficient local data recovery in the event of loss, failure or corruption. And no reliance on international transit links.

Secondly, a lot more of our customers are being caught out by so called “ransomware” – trojans and viruses that encrypt your data and then demand a release fee; thus holding you (and your data) hostage until such payment is made. And even then unfortunately, don’t decrypt files after payment leaving an additional hole in the pocket. Thankfully for our clients, our Cloud Backup platform is not susceptible to these (or any) types of infections, and they are quickly and simply able to restore data back from a previous point in time.

Lastly, it is clear that overall, awareness is growing. We receive a lot of enquiries. Sometimes these do not progress, but at least we have been able to provide education, background information and understanding, and perhaps those leads will return in the future. We do see an unfortunate number of customers signing up once data loss has already been experienced; a case of “closing the stable door after the horse  has bolted”. But, at least they are now protected for the future.

By signing up for our encrypted, secured, compression and de-duplication enabled service, individuals and companies are able to protect their data 100%, with immediate restore capabilities, no contracts, monthly billing and great support. We provide a 30 day, no-obligation free trial. Back up as much as you need to, and click continue or cancel in your first invoice email. It’s really as simple as that. We also now offer debit order through SagePay.

Cloud Backup Solutions – Yet Another Upgrade

The Cloud Backup Solutions platform was successfully upgraded at the weekend to version 4.3.5.2.

Following our upgrade last week to version 4.2.1.8, we were committed to ensuring that the latest available v4 features and functionality are available to our customers.

Of note, this includes:

– The CrashPlan app can now be installed separately for each user account on a single computer. This provides greater capabilities for backing up NAS devices via a Windows share.

– Support for dual-stack IPv4/IPv6 and all-IPv6 network configurations.

– New look-and-feel for the iOS CrashPlan mobile app (requires iOS8 or later).

– Security updates.

– Performance and stability improvements.

This will be the last major upgrade for a while until we have been able to perform further testing and development of our fully automated billing platform and the API.

Cloud Backup Solutions – Service Upgrade

The Cloud Backup Solutions platform has been successfully upgraded this weekend to version 4.2.

There are a large number of improvements to the platform overall, but of note, includes but is not limited to the following functionality improvements:

– We now support the Advanced Encryption Standard (AES), which offers another option for ensuring data is highly secure.

– Security updates.

– Performance and stability improvements.

– Better handling of individual files selected for backup with large amounts of metadata (over 1 MB per file).

Once all our customer devices have automatically upgraded to the latest version of the backup application, we will be enabling the AES 256-bit encryption method across the board, providing even more security of our customers data.

Continual Improvement

As our service grows we are committed to ensuring that the platform remains stable. Our customer base regularly benefit from being able to restore their files and folders in emergency situations, confident in the knowledge that their data is encrypted, secure and safe in our cloud.

Case Study – Don’t fall victim to data loss!

A customer of ours was recently victim to a dreadful ransom-ware virus, that rendered their business server unusable. Their only option was to pay US$500 or restore from their backups.

Thankfully, Cloud Backup Solutions backed-up data cannot be affected by ransom-ware viruses, trojans or any other sort of malicious computer bugs, and we were quickly and easily able to guide our customer through restoring all their data from a previous known safe point once the server had been fully formatted and reinstalled.

Cloud Backup Solutions – Why should you move to online cloud storage?

It’s been a while since our last Cloud Backup blog post. We have been very busy expanding the Cloud Backup service environment with new and improved storage capabilities, bringing new users on-board, and upgrading our cloud to newer software versions with improved performance and functionality. All invisibly, in the background, and with no impact to customers.

This post was written by our man on the ground in Gauteng, who helps our customers with physical backups and restores when the size is too great to perform over internet links, or has a certain urgency. We charge a fixed fee for this service but it pays for itself in being able to store or restore data quickly and safely.

Introduction

In today’s world, data is a very important part of our lives. Making sure that this information that is within your organisation is secure and will not get destroyed overtime is very vital. Even so getting equipment to store the data locally in your office space can get very expensive and consume space. Having physical servers or hard drives to backup your information does not future-proof it against natural disasters, faults and robberies that could take place in your area. Maintaining the backups can get very tedious and it may require an assistant to checkup on the status of the backups.

Besides giving you an alternative to buying your own physical hard drives and servers, what makes using cloud storage a good idea?

Protection

One of the main reasons to backup your information to the cloud is that it’s a lot safer than using physical hard drives. Most hard drives get damaged and worn over time and this causes your data to get lost or corrupted. Cloud Backup gives you the assurance that your data will not be affected by disasters, corruption or theft. Your data will be secure on our servers and it will be available at anytime.

Moving to cloud storage can also protect you from trojans such as the newest threats of “cryptolockers” that encrypt your data on your machine and then hold them at ransom, forcing you to pay before your files are unlocked. In this case, you simply reinstall your machine and restore your data.

Cloud Backup service uses 448bit blowfish encryption on your machine to make sure that your data is encrypted before it is sent over a secure TLS connection to our cloud servers. In a future upgrade, AES 256-bit encryption will be available, adhering to National Institute of Standards and Technology (NIST) specification for encryption which is used by the US government and is a standard for businesses worldwide.

Cost effective

Cloud Backup offers you a premium service that is a lot more cost effective and secure than buying your own hard drives. You don’t need to buy more storage space than you actually need, catering for your future requirements.  All you have to do is pay for the storage space you use, which dynamically increases on demand as your company or storage requirements grow.

With this convenience and low cost you will get your money’s worth without the danger of parting with your precious files.

Cloud Backup Solutions – Under new ownership

On 1 March, Cloud Backup Solutions was taken over by MG IT Solutions. After three weeks of planning and data migration, we successfully switched all customers to our new cloud hosted at MTN Business in Johannesburg.

MG IT Solutions have more than twenty years experience in IT and manage multiple cloud solutions around the world for their global customers.

As the original lead architects and key implementers of the environment, it made sense for us to take over the service from Envisage, as it didn’t really fit with their core business. Continuing to manage and maintain the service was something that was important to us, along with continuing to deliver a high quality service to our customers along with excellent support.

We plan to restructure our pricing this year, and most customers will benefit in some way from this change. We already offer debit order and card payments as new options for settling invoices.

Support can be gained by sending an email to support@cloud-backup.co.za or directly at http://support.cloud-backup.co.za.

Cloud Backup Solutions supports Mac OS X Yosemite

Our Cloud Backup Solution has been upgraded to fully support backup clients on Mac OS X Yosemite, released by Apple on 16th October 2014. You may need to download legacy Java 6 (Java for OS X 2014-001) from Apple at http://support.apple.com/kb/DL1572 if you do not already have this installed. The backup client will prompt you to do so, if this is the case.

All existing clients will be upgraded automatically whether they are running Mac OS X Yosemite v10.10 or not. There are a number of performance and security updates for all clients. On the server side, amongst other security updates there is a specific update to disable SSL 3.0 protocol and prevent POODLE attack.

If you experience any problems please send an email to support@cloud-backup.co.za or visit http://support.envisage.solutions

Cloud Backup Solutions – Serious About Security

Our Cloud Backup service uses 448 bit blowfish encryption locally on your computer to ensure that your files are encrypted prior to transmission over a TLS secured connection to our cloud servers.

Additionally, because we are serious about security, the Cloud Backup Solutions website is now 100% secured by SSL. This means that even the limited data that is submitted through our site is secure and cannot be intercepted. Our Envisage Solutions website is also now 100% secured.

As one of the leading Cloud Backup services in the South African market, our primary concern is that of our customers data. We go to great lengths to ensure that we are hosted in leading-edge bio-metrically secured facilities with redundant power and network to complement our resilient cloud backup server configurations.

What would you do in the event of data loss? Business and financial spreadsheets. Documents. Photos of the kids. Emails. Irreplaceable data. We protect a vast number of computers in our customer accounts. All of them 100% secure. 100% safe. 100% recoverable. *

Try our service today for FREE. Use it for 30 days. Back up as much as you wish. Only pay your first invoice issued at the end of the free trial should you wish to continue, making use of the convenient email-based links to advise us if you wish to continue or cancel. We make no assumptions.

* Assumes that at least the initial full backup has completed

Cloud Backup Solutions Functionality

Did you know that our Cloud Backup client features the ability to “pause” your backup by telling it to sleep for a predetermined period? For example, if you’re downloading a large file in the office at work and want to save some bandwidth, because your backup runs continuously in the background you can tell it to pause for a couple of hours, or even a day.

Once the sleep period has elapsed, the backup will continue automatically and invisibly, ensuring that your files and folders remain protected and secure in our cloud.

The Cloud Backup client also supports running behind proxy servers. We can assist you in installing the client when you are behind a proxy server, as well as configuring the client after installation so that it always uses a proxy server for connectivity.

Of course, standard functionality offers block-level backups as part of it’s real-time scanning of your chosen files and folders – which is much more efficient than incremental backups – within a default window of 15 minutes. This and many other settings are also configurable through the backup client or web dashboard, as is the schedule of when the backup client should actually perform any backup and secure transmission of data.

Client side 448bit blowfish encryption, compression, data deduplication and the rock-solid CrashPlan platform trusted by enterprises around the world.

All of this is provided by our unique Cloud Backup Solution in South Africa as part of our service offering. No need to pre-purchase data. No storage quotas (unless you ask for them). No contracts other than month-to-month. No unforeseen expenses. Only pay for what you store in our ever-growing backup cloud, dynamically and accurately billed on a monthly basis.

Why not sign up for your 30 day free trial today and see why hundreds of other South African companies, small businesses and even home users trust us and our solution to deliver constant, consistent and reliable data backup and restore services.

Cloud Backup Solutions – Backup Awareness Month

June is Backup Awareness Month. During this time, Cloud Backup Solutions are offering a 5% discount for life on any new signups.

Our secure, resilient, encrypted backup service is leading the field in South Africa and we offer a 30 day free trial with no obligations. Back up as much as you wish on as many computers as you need during this time, at no cost.

We are certain you will find our backup service both easy to use and flexible. Most importantly, we safely store your critical data and protect it, you and your business from viruses, trojans, malware, loss of data, hardware failure, theft, fire and so on.

Sign up today for your free trial and enter signup code JUNE14 to benefit from the 5% lifetime discount if you continue your service past the free trial. Valid until 30th June 2014.