Tag Archives: spectre

Introducing Enterprise Backup

Having been offering backup services to our customers for more than six years now, we realised the need to expand our portfolio and be able to offer more than just device backup.

Our customers asked, and we’ve delivered. Since December 2018 we have been working on a number of proof-of-concept environments, evaluating different software solutions, creating and tearing down systems.

Introducing Enterprise Backup. We’re both pleased and proud to announce that our new service soft-launched with our most high-profile customers, and went publicly live at the beginning of June 2019.

The entire solution utilises Acronis Cyber Infrastructure and features 100% web-based management so after the backup agent is installed it can be managed remotely from or for the customer devices.

We have built our own fully host-level failure redundant, self-healing and multi-server resilient cluster here in South Africa. We’ve even tested the solution by physically turning off servers within the cluster in the middle of backup and restore, with no impact to the functionality.

It offers the following types of backups:

– Server backup – file/folder, disk/volume, entire machine, and system state – supported on Windows, Mac and Linux.
– MSSQL Server
– Office 365 and G-Suite Mailboxes
– MS Exchange Server
– MS Active Directory
– Mobile devices
– VMware ESXi, Hyper-V, Virtuozzo (application-aware VMware ESXi
virtual machine backups too)

With restores offering:

– Recovery to another machine in the same account
– Download files from the web console
– Download an ISO image of an entire machine for use with bootable USB

It even offers anti-crypto-mining and ransomware active protection.

Existing customers will be contacted with a migration plan if they are running servers in our Cloud Backup Solutions environment. Otherwise, there is no need to move. The Cloud Backup Solutions offering is perfect for device endpoints that require essential backup and restore functionality.

Enterprise Backup will focus more on servers and applications as outlined above.

Pricing is similarly structured, and as always we offer a 30-day no-obligation free trial.

Visit our new website www.enterprisebackup.co.za and sign up today.

Cloud Backup Solutions – Insurance for your data – increased redundancy

At Cloud Backup Solutions we are continually monitoring and analysing our environment to ensure it is running at peak performance for our customers. This includes, but is not limited to: capacity management, space management, server, security and software upgrades, ultimately resulting in our overall ability to provide our customers with the most effective and available service possible.

We believe the most key aspect of this is also one of the most important reasons for our customers to be backing up in the first place: the ability to recover data in the event of loss, failure, corruption or virus/malware/ransomware infection.

Further to recent improvements made to our platform, we are pleased to share that in addition to our ever-increasing spare storage capacity across the board, we now also take 6-hourly snapshots of encrypted customer archives for secure offsite storage (backups of your backups!) every single day. This secondary “safety net” is to ensure that should there ever be a problem with the Cloud Backup storage nodes or the data stored upon them, we are also able to recover from a different datacentre at a different location to alternate or replacement servers.

This may be a first, certainly in South Africa. As a result, we continue to believe that we offer one of, if not the best Cloud Backup service offering in South Africa.

Many other companies may only offer daily or weekly snapshots, and only then perform full and incremental backups. It’s important to note that our service detects changes in real-time, with new files or folders, or changed blocks, encrypted locally and then transmitted securely within a 15-minute window.

We also pride ourselves in offering superior levels of customer service, that includes remote assistance via our enterprise TeamViewer license.

We offer a 30-day, no-obligation free trial, with emailed reminders before the end of your trial giving you the option to continue or cancel so there are no unexpected invoices. You can also cancel an active account at any time; our contracts are month-to-month.

Cloud Backup Solutions – Moving into 2018 and beyond

Happy New Year to our existing and prospective customers.

Moving into 2018, let’s jump straight into the good news we have to share:

* Our pricing structure remains the same – we have no price increases planned for this year*

* Our distributor/reseller program has been revamped, with entry-level bronze distributor discounts increased to 20%, providing our partners with greater incentives to sell our product to their own markets and customers

* Distributor discount tiers have also been increased, to 25% for our silver level partners, and 30% discount for gold level

* Standard customer accounts attract a case-by-case approved discount after backing up 500Gb or more.

2017 saw the official discontinuation of CrashPlan for Home by Code42, with a renewed focus on their business and enterprise markets. We are excited by the changes to the Code42 organisation and the future potential of the CrashPlan Enterprise Platform; as far as we know, we are the only company to offer this specifically in South Africa with local data centres and storage, resulting in documentable POPI compliance for our customers. TeamViewer also retired their AirBackup offering.  Both of these changes have worked in our favour and that of our distributors, and we were glad to assist a number of customers looking for new (and improved) backup services.

We operate in what has historically been a tough market to crack with lots of other companies not making the cut, but we feel both confident and proud as we enter our 5th year of trading that we have hundreds of satisfied customers that have been saved from potential disaster by being able to recover their backed-up data securely, quickly, and locally in South Africa.

In one example, a small business experienced their worst nightmare – every single laptop and server stolen from their premises following an obviously detailed and planned burglary that bypassed all physical security measures and an actively monitored alarm. We were able to assist our customer to recover their data from the previous data, back on to replacement hardware the very same day the hardware was purchased. Without Cloud Backup Solutions, they advised that the nature of the data we securely store for them, had they been unable to restore it, probably would have resulted in their business being forced to cease trading.

Cloud Backup Solutions is a tried and trusted solution offering resilience, redundancy and excellent levels of friendly, knowledgeable support – suitable for home users to small business, all the way up to enterprise-level.

We are proud to be trusted by our most notable and reputable organisations such as:

* Mazars

* University of Pretoria

* Torga Optical

* IT Resources

* Snow Consultants

Plus a vast multitude of IT companies, accountants, lawyers, dentists, doctors, architects, game farms, and many small business owners.

We should mention the latest vulnerability called Meltdown and Spectre. We would like to reassure our customers that we have already addressed this – actually, we didn’t even need to take any initial actions or be reactive to the announcement. Our cloud servers and storage nodes make use of “live” kernel patching technology; just another proactive step we have taken to ensure our environment is as protected as it can be. Your data is stored resiliently and redundantly, so as long as your backup set (chosen files/folders for backup) is up to date and accurate, your data is securely stored in multiple Cloud Backup Solutions environments ready for when you need to access it. Now is a good time to review your backup selection!

Finally, we plan to upgrade the environment to the latest version, introducing yet more new and improved functionality, over the next month. No changes are required from our customers, upgrades occur automatically for backup clients across supported operating systems.

Try Cloud Backup Solutions today for FREE – via a 30-day no-obligation and risk-free trial. Back up as much as you need, review the pricing in an easy to see and automatically invoiced format after your 30 days, with the option to cancel after your free trial and pay nothing!

* Whilst we do not plan to increase prices, we always reserve the right to do so – we are subject to foreign exchange fluctuations and increasing costs of infrastructure. Any such increases would be announced with at least one months notice.