Tag Archives: data loss

South Africa Cloud Backup

You are probably aware of the multitude of cloud backup or storage services out there. Did you know that most of them are based in the USA or Europe? Did you know that some of them use Amazon Simple Storage Service (S3) for their underlying storage, which is primarily in the USA and Europe? Our research has found that even certain services that tout South Africa prices actually have their servers in the UK.

Do you use any of the following as a backup or storage service?

  • Dropbox
  • Mozy
  • SugarSync
  • Copy
  • Google Drive
  • Carbonite
  • BackBlaze
  • LiveDrive
  • SpiderOak
  • Acronis
  • iDrive
  • Jungle Disk
  • Xplode

If you do, are you aware that your data is almost certainly stored outside South Africa? This is how these companies are able to provide free and/or incredibly cheap cloud storage or backup services. But are you also aware that as a result of this you are potentially putting the availability of your data and your compliance at risk?

There are some key questions you should be asking yourself, especially if you are a business in South Africa. For example:

  • Where is your data actually stored?
  • How will you get to it when there are problems with the international internet connectivity? (A regular occurrence in SA)
  • What sort of connection security do these services offer you?
  • How is your data encrypted?
  • Are you compliant by storing your, or your employees information with these services?
  • How would you retrieve your data in the event you needed to?
  • Do you trust the company and their employees?
  • Can you visit them to talk about the service and get a personal service?
  • Do they care about you and your data?
  • Do they have terms and conditions and an end user license agreement that is favourable to you?

For the every day consumer, perhaps you are happy to store your data with any one of the providers listed above, or any of their hundreds of competitors. But ask yourself… What if?

Our managed public cloud backup service is 100% South African based. Your data is stored on servers in a datacentre in Randview, Gauteng. Need a restore? Either restore from an existing backup device within your account over the internet, or contact us for an emergency restore* to an external device that we will ship to you.

Our costs are affordable and competitive. Don’t be left in the dark, risk compliance or losing all your data in the event of a failure.

Sign up for a no obligation 30 day free trial with our fully automated install-and-forget South African cloud backup service – you won’t be disappointed and we guarantee your data will always remain in-country.

* Costs and conditions apply

Mitigating a potential data loss disaster

A new customer of ours recently told us their most unfortunate story of data loss. A small business with a handful of employees, they had a number of desktop machines and laptops, and a server in their office. The server functioned as an email, data storage and backup device, with a 1Tb RAID5 external network storage array attached comprised of 4 x 1Tb drives.

Of course, the customer thought that implementing a storage device with RAID5 would provide them with adequate protection, and that their data was safe. What they, and perhaps others did not realise is that RAID storage technology can have its own risks and pitfalls.

To provide a simple explanation, RAID implements disk striping to ensure that data is spread across a number of different disks and provides a level of resilience by ensuring that a single disk (or multiples in different RAID configurations) can fail and then be replaced. The RAID volume is then rebuilt to include the newly replaced disk. However, this is solely dependent upon the controller of the RAID volume. Sometimes the RAID controller is software-based, and sometimes it is a hardware-based RAID controller card.  In the majority of cases for non-enterprise class devices, these provide a single point of failure.

For our new customer, the storage device had a hardware-based controller – and this failed. The end result was several hours of invalid data spewed all over the RAID volume, and unrecoverable, irreversible damage to the RAID volume. Data destroyed. Gone. Lost forever.

Our customer has purchased a new storage device and spent many months recreating some of their data that they still had on individual machines, but it was impossible to recover it all. Having learned their lesson the hard way, they also back the storage device and their individual devices up to our Cloud Backup Solution, ensuring that should anything happen to any device in their office, they have a guaranteed method of restoring all of their data, quickly and easily.

What would you do if you lost your data through the unpredictable failure of hardware? Theft? Fire? Accidental deletion? What would the implications of this loss be to you personally, or to your business? Your customers?

Our Cloud Backup service is ideal for individuals and small businesses, provides a secure and resilient backup solution with a simple method of quickly achieving automated install-and-forget backups for Windows, Mac, Linux and Solaris.  Our solutions scale all the way up to enterprise customers who may wish to deploy a private cloud backup appliance either in their own datacentre, or in ours, which we then manage for them.

Remember, as our service is 100% based in South Africa, we also help companies gain and maintain POPI compliance.

Take a look at the features of our Cloud Backup Solution. You can sign up for a 30 day free, no obligation trial and see how simple and easy our service is. Install once per device, backup your data, sit back and relax as the backup agent monitors and backs up your files in real time.