Tag Archives: data loss

Cloud Backup Solutions – Serious About Security

Our Cloud Backup service uses 448 bit blowfish encryption locally on your computer to ensure that your files are encrypted prior to transmission over a TLS secured connection to our cloud servers.

Additionally, because we are serious about security, the Cloud Backup Solutions website is now 100% secured by SSL. This means that even the limited data that is submitted through our site is secure and cannot be intercepted. Our Envisage Solutions website is also now 100% secured.

As one of the leading Cloud Backup services in the South African market, our primary concern is that of our customers data. We go to great lengths to ensure that we are hosted in leading-edge bio-metrically secured facilities with redundant power and network to complement our resilient cloud backup server configurations.

What would you do in the event of data loss? Business and financial spreadsheets. Documents. Photos of the kids. Emails. Irreplaceable data. We protect a vast number of computers in our customer accounts. All of them 100% secure. 100% safe. 100% recoverable. *

Try our service today for FREE. Use it for 30 days. Back up as much as you wish. Only pay your first invoice issued at the end of the free trial should you wish to continue, making use of the convenient email-based links to advise us if you wish to continue or cancel. We make no assumptions.

* Assumes that at least the initial full backup has completed

Cloud Backup Solutions Functionality

Did you know that our Cloud Backup client features the ability to “pause” your backup by telling it to sleep for a predetermined period? For example, if you’re downloading a large file in the office at work and want to save some bandwidth, because your backup runs continuously in the background you can tell it to pause for a couple of hours, or even a day.

Once the sleep period has elapsed, the backup will continue automatically and invisibly, ensuring that your files and folders remain protected and secure in our cloud.

The Cloud Backup client also supports running behind proxy servers. We can assist you in installing the client when you are behind a proxy server, as well as configuring the client after installation so that it always uses a proxy server for connectivity.

Of course, standard functionality offers block-level backups as part of it’s real-time scanning of your chosen files and folders – which is much more efficient than incremental backups – within a default window of 15 minutes. This and many other settings are also configurable through the backup client or web dashboard, as is the schedule of when the backup client should actually perform any backup and secure transmission of data.

Client side 448bit blowfish encryption, compression, data deduplication and the rock-solid CrashPlan platform trusted by enterprises around the world.

All of this is provided by our unique Cloud Backup Solution in South Africa as part of our service offering. No need to pre-purchase data. No storage quotas (unless you ask for them). No contracts other than month-to-month. No unforeseen expenses. Only pay for what you store in our ever-growing backup cloud, dynamically and accurately billed on a monthly basis.

Why not sign up for your 30 day free trial today and see why hundreds of other South African companies, small businesses and even home users trust us and our solution to deliver constant, consistent and reliable data backup and restore services.

Cloud Backup Solutions – Backup Awareness Month

June is Backup Awareness Month. During this time, Cloud Backup Solutions are offering a 5% discount for life on any new signups.

Our secure, resilient, encrypted backup service is leading the field in South Africa and we offer a 30 day free trial with no obligations. Back up as much as you wish on as many computers as you need during this time, at no cost.

We are certain you will find our backup service both easy to use and flexible. Most importantly, we safely store your critical data and protect it, you and your business from viruses, trojans, malware, loss of data, hardware failure, theft, fire and so on.

Sign up today for your free trial and enter signup code JUNE14 to benefit from the 5% lifetime discount if you continue your service past the free trial. Valid until 30th June 2014.

Rapid adoption of Cloud Backup in South Africa

Recently we have seen a spike in the adoption of our Cloud Backup service in South Africa, which means we are doing something right. We’re protecting the critical data of our customers, providing them with a cost-effective, easy to use, secure and reliable service whilst offering first class levels of support included. We’re also seeing customers switching to our service from third party systems that are perhaps less flexible or more expensive.

Your Cloud Backup runs in real-time quietly in the background and uses very little CPU when you are at your computer so you won’t notice it working. Your data is encrypted and then securely transmitted to our servers in Randburg, Gauteng, where you can access your files going back as far as the very first day you made a backup. We retain secondary copies of the backups for full resilience. Even if you delete files, we retain them, meaning you save space on your machine locally whilst not having to worry about getting that important file back if you ever need to.

Our clients include universities, opticians, doctors, lawyers, accountants, psychologists, media, marketing and brand agencies, IT companies and ISP’s, and many others. Backing up your data is important – actually essential – for any company or individual that values their data and/or would feel the potential cost of losing that data. Our system takes care of it automatically after your initial setup so you don’t ever have to worry again. Our system even silently upgrades your backup client with the latest security updates or new functionality in the background.

It’s worth noting that in addition to being able to view and restore versions of your files (of multiple computers if in your account) from the backup client, you can also access our master web interface, or use a mobile app. In the event of an emergency, we can also restore your files to your own hardware directly from our servers.

Our billing is fully automated, and you get 30 days trial use completely free – back up as much as you want, use our Cloud Backup Solution to evaluate and then only pay at the end of your trial if you wish to continue. No credit card required. Monthly contract, nothing to sign and no obligations. We look forward to welcoming you as a customer.

Cloud Backup Solutions – Insurance for your data – pricing examples

Updated 1 March 2016, to cater for pricing update.

At Cloud Backup Solutions we regularly hear from new customers who ask about our pricing model. In creating three price tiers, we try to accommodate everyone, from the home user to the large corporations who have a business requirement to store their critical data offsite.

The question to ask yourself is – “What value do I put on my critical data?

We provide insurance for your data. And we believe that our pricing reflects the ability for our customers to be safe in the knowledge that their data is secure, stored offsite, and accessible at any time.

One thing is true, we have established ourselves as the market leaders in providing Cloud Backup Solutions in South Africa, and we continue to grow. Our service has now been 100% successful since launch, is 100% secure and we have 100% satisfied customers; especially those whom took the proactive step to backup their data to our Cloud, and then were the unfortunate victims of data loss, whether through loss or hardware failure. They were grateful to be able to recover their data the same-day they got a replacement machine.

We considered it prudent to give some pricing examples to make it clearer as to what you might pay for our services. These are real examples based on existing customer usage:

Customer Number of computers Backup selection Total stored
Cost per month
Home User 1 38Gb 24.1Gb (63%) R159.00
Small Business 4 55.1Gb 35.6Gb (55%) R198.00
Large Business 2 217.3Gb 106.4Gb (48%) R471.00
Corporation 6 461Gb 251.8Gb (54%) R1053.00

 

As you can see above, our backup client performs automated compression and de-duplication of data up to a massive 52% in the case of a large business customer, that influences the data stored and therefore the overall savings, as we only charge for total storage per account.

Protect your critical data today. Our solution caters for up to four computers in an account and the data usage across them will be aggregated for billing purposes. Additional computers are charged at R75 per month for each incomplete multiple of four.

You only pay for the storage you use and there are no additional hidden fees. Take advantage of our no-obligation 30 day free trial today.

Note: Cloud Backup Solutions is not currently registered for VAT but this will change in FY17 from March 2016 onwards.

Happy New Cloud Backup 2014

Happy New Year from the Eirteic Africa Cloud Backup Solutions team.

During 2013 we experienced a steady and progressive uptake of our Cloud Backup service and solutions in South Africa and we continue to grow our enterprise-grade industry-leading public cloud driven by Code42 CrashPlan PROe software, CrashPlan private cloud appliances and our partnership with Code42 as the primary authorised resellers in South Africa.

Overall, we see the growth in adoption of Cloud Backup services as a positive step in the right direction by South African enterprises, small businesses and consumers, gradually realising the risk and potential consequences of data corruption, loss through deletion, theft or hardware failure, whilst enabling the ability to remain compliant through data security and storage and the ability to access this data for accounting, reporting or auditing purposes.

Don’t just take our word for it. LaCie, a leading worldwide storage hardware and software manufacturer produced the following info-graphics (source), which identifies the leading causes of data loss and why you should implement a backup strategy:

Cloud Backup Solutions

Ask yourself these three simple questions today:

  • Is your data backed up?
  • Is it safe and secure?
  • Could you recover all of your data following any type of loss?

Where are your rolling accounts for 2013 and prior stored? Copies of payslips? Spreadsheets, documents and presentations? Employee data and records?

Or perhaps on a more personal level, those Christmas and New Year and photos? The treasured memories of the kids playing with their new toys? The family all together and the opportunity of taking a portrait for the first time in as many years as you can remember?

Some of our customers already attest the benefits of our Cloud Backup service following the theft of laptops or hardware failure, and the ability to quickly and easily recover their previous device data – in some cases entirely – and then continue the backup from that point onwards. It’s almost impossible to put a value on that data until you no longer have it in your hand. What would you do if you lost all your data? Could your business survive?

Our Cloud Backup service is fully automated following installation and setup, resilient, secure, encrypted and low cost. In fact, we reduced and restructured our prices twice during 2013, passing on the savings directly to our existing customers.

Why not sign up for a free 30 day trial of our service – we only invoice you towards the end of the free trial and then you only need to pay if you are happy and wish to continue with us protecting your data in our South African backup cloud.

Cloud Backup Solutions can protect you from CryptoLocker

There is a new criminal trojan doing the rounds – called CryptoLocker, it affects Windows systems, encrypts your files and holds them at ransom, requiring the end user to make a payment before the files can be decrypted. If the payment is not made by the certain deadline, their unique private decryption key is destroyed and your files will never be recoverable. More than 10,000 people worldwide have already been affected.

There is a lot of news and publicity about this:

http://grahamcluley.com/2013/11/cryptolocker-protect/

http://news.techworld.com/security/3489687/cryptolocker-uk-smes-warned-that-vicious-ransom-trojan-is-targeting-them/

http://www.itproportal.com/2013/11/18/over-10000-hit-by-ransomware-trojan-cryptolocker-in-a-week/

http://www.scmagazine.com/more-than-12k-cryptolocker-victims-in-less-than-a-week/article/321514/

http://www.itweb.co.za/index.php?option=com_content&view=article&id=69095

http://nakedsecurity.sophos.com/2013/11/16/cryptolocker-urgent-alert-heres-how-you-can-help/

In this case there is an added complication because criminals are behind this threat, they cannot accept credit card payments and therefore only accept BitCoin or MoneyPak – rendering the average user in a position where they may not be knowledgeable enough or in a position to even acquire the virtual currency to pay the fee. The risk of course is that even after payment the key may not be provided.

Most AntiVirus programs will detect and clean this threat, but don’t take unnecessary risks; you can protect yourself fully. By making use of our Cloud Backup Solution, you would be able to recover all of your files once your system has been cleaned or reinstalled, right up to the minute before they were encrypted. Sign up for our 30 day free trial and see how simple it is to protect all your important files automatically, silently, and in real-time.

Cloud Backup Solutions Case Study

Recently one of our customers suffered the most unfortunate experience of having his laptop bag stolen whilst visiting Cape Town on business.

A scary prospect in its own right, imagine if all your data was on the laptop or an external drive that was also in your bag and you didn’t have any other form of offsite backup?

As an accountant with many of his own customers, it was imperative that our customer got back up and running quickly, smoothly and with the minimum of effort. He contacted us, advised his problem and we assisted him in reinstalling the backup agent, adopting his old computer using the same account, starting to restoring all his backed-up data.

Upon his return to Johannesburg from Cape Town, he had fully recovered all his data within 24 hours on a newly procured laptop.

He was kind enough to provide the following quote:

“The restore process was incredibly smooth and I have had minimal interruption to my services I provide to my clients. I am very happy with the service and happy to refer the product and service to my clients.”

Don’t risk being a victim of theft, fire or hardware failure that could all potentially affect the security of your data – our service is fully encrypted, secure, resilient and redundant and backs up your data in real-time whether you are logged on or not. We retain your deleted files indefinitely and store multiple versions of your files. Deleted a file last year that you now need? No problem – with our service you restore it easily!

Sign up for our 30 ay free trial and see how simple, effective and efficient our service is. We look forward to assisting you.

Top 5 Cloud Backup Solution Features

We occasionally get asked about the best features of our Cloud Backup Solution, so here we outline five of the most prominent and salient points:

1 – Client Encryption

Before the Cloud Backup Solutions backup client transmits your files over a secured TLS connection, your files are fully encrypted so that only your account can access and restore the files. You can set an optional encryption password which would be required if you ever wanted to restore. If this option is chosen, we strongly recommend you keep a safe note of it, as if you lose it you will be unable to restore any files. We also won’t be able to do anything to help and your backup will be useless – it really is that secure.

2 – De-duplication and Compression

The Cloud Backup Solutions backup client monitors your backup set; your chosen directories and files, and eliminates duplicates from being transmitted and stored in your backup. Combined with compression, the result is that your backup is actually (usually) much smaller than the size of the directories and files that you have selected. In certain instances, we have seen this to be 50% less – all of which means your costs are reduced!

3 – Automated, Real-Time Backup

Whilst the Cloud Backup Solutions backup client is running, it monitors the directories and files that you have chosen for backup in real-time. The moment a file is changed, an incremental version of it is backed up. New files are backed up as soon as they are detected. Of course, this assumes that you have a permanent, working internet connection, otherwise the backup client will send your files and any changes to our public managed cloud servers as soon as a connection is detected.

4 – Open File and Block-Level Backup

Our Cloud Backup Solution features the ability to back up open files, and also performs block-level backups. What this means is that files that are in use, such as Outlook mail files, documents you are writing, spreadsheets you are working on etc. are able to be backed up, even whilst they are open. Block-level backups mean that only the individual “chunks” within the file that have changed are transmitted, reducing the bandwidth required to maintain incremental versions of your files.

5 – Install and Forget

Once you have registered your Cloud Backup Solutions account and installed your first client, you simply need to start your first backup. After this, you can rest safe in the knowledge that the backup client is running in the background doing its work and ensuring that your chosen directories and files are being backed up in real-time. You don’t even need to be logged on for the backup to continue working.

Of course, we should also mention that we are 100% South African based, all your data remains in South Africa, we support Windows, Mac, Linux and Solaris operating systems, fully support POPI compliance and offer a 30 day no obligation free trial. Why not sign up today to see how you can quickly and easily get your computers backed up.

It won’t cost you a cent for 30 days and you can cancel at the end of this period if you do not wish to proceed.

Managing Multiple Backup Locations

We recommend that all our customers employ a backup strategy that involves multiple backup locations. One of the great features of our backup client is that it permits back up to external hard drives, in addition to our South Africa managed public backup cloud.

By implementing this sort of backup, you ensure that you have a local copy for rapid backup and restore of critical data, and an offsite copy in the event of hardware or other failure, fire or theft.

Many individuals we talk to do not realise how important it is to have at least one offsite copy of backup data, or even that in some situations this is a mandatory compliance requirement. Without an offsite copy it could literally become impossible to recover that data. This can cause major problems for companies – imagine the impact of losing business data and how that would affect you and everyone working at your company.

Sign up today for a no obligation free 30 day trial and see just how simple it is to start backing up to the our cloud storage.