Tag Archives: cryptolocker

Cloud Backup Solutions – Code42 CrashPlan for Home to be discontinued

Over the past week or so, we’ve received a few enquiries about the recent announcement by Code42, and whether their decision to withdraw their CrashPlan for Home offering will affect us or our customers.

We believe this will strengthen our position in the South African marketplace. With Code42 focusing more on business and enterprise, of which we are the latter, the PROe product will receive more focus and attention. This will likely mean new functionality and potentially more frequent release cycles.

One of the key benefits of CrashPlan for Home was the free “Backup to friends” feature, which allowed remaining hard drive space on a friend’s computer to be used as a backup destination. Inherently risky, especially in the modern times of ransomware. In the event of infection, not only would your friend have their entire computer data encrypted, your backup would also be gone.

Our solution provides a number of benefits to our customers here in South Africa, including but not limited to:

– Enterprise class software and support

– Fast recovery with multiple options – restore to exiting devices, other devices, or for smaller files, via our web dashboard

– Strong encryption – your data is protected before it even leaves your computer

– Compression and deduplication of your data – only pay for what you store

– Excellent personal levels of technical and sales support

– Compliance with the POPI act

– Your backed-up data is unaffected by viruses or ransomware and can be restored to any previous point-in-time

– Fair pricing – benefiting home users up to our enterprise customers

Our results speak for themselves. 100% of our customers that have backed up their data to our South African dedicated cloud have been able to restore their data, recover from data or physical device theft, recover from the effects of viruses, trojans, malware or ransomware/cryptolocking.

Our distributor/reseller program has proven to be very successful for a number of small businesses here in South Africa.

We are offering a 10% lifetime discount on new account signups for the rest of September. Use offer code SEPT2017 to activate this when signing up for our no-obligation 30 day free trial.

Cloud Backup Solutions – Trends

We’ve seen some interesting trends this year so far on the Cloud Backup Solutions platform.

Firstly, a lot more new customers are signing up for our service. In particular, larger companies are realising the benefits of having a Cloud Backup Solution situated in South Africa. Not only does this allow them to be compliant with the POPI act and ensure that no personal information is transmitted across South Africa’s borders, but it also provides the capability for fast and efficient local data recovery in the event of loss, failure or corruption. And no reliance on international transit links.

Secondly, a lot more of our customers are being caught out by so called “ransomware” – trojans and viruses that encrypt your data and then demand a release fee; thus holding you (and your data) hostage until such payment is made. And even then unfortunately, don’t decrypt files after payment leaving an additional hole in the pocket. Thankfully for our clients, our Cloud Backup platform is not susceptible to these (or any) types of infections, and they are quickly and simply able to restore data back from a previous point in time.

Lastly, it is clear that overall, awareness is growing. We receive a lot of enquiries. Sometimes these do not progress, but at least we have been able to provide education, background information and understanding, and perhaps those leads will return in the future. We do see an unfortunate number of customers signing up once data loss has already been experienced; a case of “closing the stable door after the horse  has bolted”. But, at least they are now protected for the future.

By signing up for our encrypted, secured, compression and de-duplication enabled service, individuals and companies are able to protect their data 100%, with immediate restore capabilities, no contracts, monthly billing and great support. We provide a 30 day, no-obligation free trial. Back up as much as you need to, and click continue or cancel in your first invoice email. It’s really as simple as that. We also now offer debit order through SagePay.

Cloud Backup Solutions – Yet Another Upgrade

The Cloud Backup Solutions platform was successfully upgraded at the weekend to version 4.3.5.2.

Following our upgrade last week to version 4.2.1.8, we were committed to ensuring that the latest available v4 features and functionality are available to our customers.

Of note, this includes:

– The CrashPlan app can now be installed separately for each user account on a single computer. This provides greater capabilities for backing up NAS devices via a Windows share.

– Support for dual-stack IPv4/IPv6 and all-IPv6 network configurations.

– New look-and-feel for the iOS CrashPlan mobile app (requires iOS8 or later).

– Security updates.

– Performance and stability improvements.

This will be the last major upgrade for a while until we have been able to perform further testing and development of our fully automated billing platform and the API.

Cloud Backup Solutions – Service Upgrade

The Cloud Backup Solutions platform has been successfully upgraded this weekend to version 4.2.

There are a large number of improvements to the platform overall, but of note, includes but is not limited to the following functionality improvements:

– We now support the Advanced Encryption Standard (AES), which offers another option for ensuring data is highly secure.

– Security updates.

– Performance and stability improvements.

– Better handling of individual files selected for backup with large amounts of metadata (over 1 MB per file).

Once all our customer devices have automatically upgraded to the latest version of the backup application, we will be enabling the AES 256-bit encryption method across the board, providing even more security of our customers data.

Continual Improvement

As our service grows we are committed to ensuring that the platform remains stable. Our customer base regularly benefit from being able to restore their files and folders in emergency situations, confident in the knowledge that their data is encrypted, secure and safe in our cloud.

Case Study – Don’t fall victim to data loss!

A customer of ours was recently victim to a dreadful ransom-ware virus, that rendered their business server unusable. Their only option was to pay US$500 or restore from their backups.

Thankfully, Cloud Backup Solutions backed-up data cannot be affected by ransom-ware viruses, trojans or any other sort of malicious computer bugs, and we were quickly and easily able to guide our customer through restoring all their data from a previous known safe point once the server had been fully formatted and reinstalled.

Cloud Backup Solutions – Serious About Security

Our Cloud Backup service uses 448 bit blowfish encryption locally on your computer to ensure that your files are encrypted prior to transmission over a TLS secured connection to our cloud servers.

Additionally, because we are serious about security, the Cloud Backup Solutions website is now 100% secured by SSL. This means that even the limited data that is submitted through our site is secure and cannot be intercepted. Our Envisage Solutions website is also now 100% secured.

As one of the leading Cloud Backup services in the South African market, our primary concern is that of our customers data. We go to great lengths to ensure that we are hosted in leading-edge bio-metrically secured facilities with redundant power and network to complement our resilient cloud backup server configurations.

What would you do in the event of data loss? Business and financial spreadsheets. Documents. Photos of the kids. Emails. Irreplaceable data. We protect a vast number of computers in our customer accounts. All of them 100% secure. 100% safe. 100% recoverable. *

Try our service today for FREE. Use it for 30 days. Back up as much as you wish. Only pay your first invoice issued at the end of the free trial should you wish to continue, making use of the convenient email-based links to advise us if you wish to continue or cancel. We make no assumptions.

* Assumes that at least the initial full backup has completed

Cloud Backup Solutions Functionality

Did you know that our Cloud Backup client features the ability to “pause” your backup by telling it to sleep for a predetermined period? For example, if you’re downloading a large file in the office at work and want to save some bandwidth, because your backup runs continuously in the background you can tell it to pause for a couple of hours, or even a day.

Once the sleep period has elapsed, the backup will continue automatically and invisibly, ensuring that your files and folders remain protected and secure in our cloud.

The Cloud Backup client also supports running behind proxy servers. We can assist you in installing the client when you are behind a proxy server, as well as configuring the client after installation so that it always uses a proxy server for connectivity.

Of course, standard functionality offers block-level backups as part of it’s real-time scanning of your chosen files and folders – which is much more efficient than incremental backups – within a default window of 15 minutes. This and many other settings are also configurable through the backup client or web dashboard, as is the schedule of when the backup client should actually perform any backup and secure transmission of data.

Client side 448bit blowfish encryption, compression, data deduplication and the rock-solid CrashPlan platform trusted by enterprises around the world.

All of this is provided by our unique Cloud Backup Solution in South Africa as part of our service offering. No need to pre-purchase data. No storage quotas (unless you ask for them). No contracts other than month-to-month. No unforeseen expenses. Only pay for what you store in our ever-growing backup cloud, dynamically and accurately billed on a monthly basis.

Why not sign up for your 30 day free trial today and see why hundreds of other South African companies, small businesses and even home users trust us and our solution to deliver constant, consistent and reliable data backup and restore services.

Cloud Backup Solutions – Backup Awareness Month

June is Backup Awareness Month. During this time, Cloud Backup Solutions are offering a 5% discount for life on any new signups.

Our secure, resilient, encrypted backup service is leading the field in South Africa and we offer a 30 day free trial with no obligations. Back up as much as you wish on as many computers as you need during this time, at no cost.

We are certain you will find our backup service both easy to use and flexible. Most importantly, we safely store your critical data and protect it, you and your business from viruses, trojans, malware, loss of data, hardware failure, theft, fire and so on.

Sign up today for your free trial and enter signup code JUNE14 to benefit from the 5% lifetime discount if you continue your service past the free trial. Valid until 30th June 2014.

Cloud Backup Solutions – World Backup Day 31st March

Have you heard about World Backup Day 31st March?

It’s the one day in the year when you can pledge to ensure that your critical files and folders are backed up. There is a really good website at www.worldbackupday.com where you can find out more information, guides, offers and more.

Cloud Backup Services are promoting World Backup Day 2014 to their customers and offering a 5% lifetime discount on any new accounts during the remainder of March that sign up using the use the signup code WORLDBACKUPDAY.

What would you do if you did not have a backup of your data?

Follow @WorldBackupDay on Twitter and like their page on Facebook and make your pledge to back up your files – there is no need to wait until 31st – you can sign up for your free trial of our service today – don’t forget the signup code!

Cloud Backup Solutions – Insurance for your data – pricing examples

Updated 1 March 2016, to cater for pricing update.

At Cloud Backup Solutions we regularly hear from new customers who ask about our pricing model. In creating three price tiers, we try to accommodate everyone, from the home user to the large corporations who have a business requirement to store their critical data offsite.

The question to ask yourself is – “What value do I put on my critical data?

We provide insurance for your data. And we believe that our pricing reflects the ability for our customers to be safe in the knowledge that their data is secure, stored offsite, and accessible at any time.

One thing is true, we have established ourselves as the market leaders in providing Cloud Backup Solutions in South Africa, and we continue to grow. Our service has now been 100% successful since launch, is 100% secure and we have 100% satisfied customers; especially those whom took the proactive step to backup their data to our Cloud, and then were the unfortunate victims of data loss, whether through loss or hardware failure. They were grateful to be able to recover their data the same-day they got a replacement machine.

We considered it prudent to give some pricing examples to make it clearer as to what you might pay for our services. These are real examples based on existing customer usage:

Customer Number of computers Backup selection Total stored
Cost per month
Home User 1 38Gb 24.1Gb (63%) R159.00
Small Business 4 55.1Gb 35.6Gb (55%) R198.00
Large Business 2 217.3Gb 106.4Gb (48%) R471.00
Corporation 6 461Gb 251.8Gb (54%) R1053.00

 

As you can see above, our backup client performs automated compression and de-duplication of data up to a massive 52% in the case of a large business customer, that influences the data stored and therefore the overall savings, as we only charge for total storage per account.

Protect your critical data today. Our solution caters for up to four computers in an account and the data usage across them will be aggregated for billing purposes. Additional computers are charged at R75 per month for each incomplete multiple of four.

You only pay for the storage you use and there are no additional hidden fees. Take advantage of our no-obligation 30 day free trial today.

Note: Cloud Backup Solutions is not currently registered for VAT but this will change in FY17 from March 2016 onwards.

Cloud Backup Solutions can protect you from CryptoLocker

There is a new criminal trojan doing the rounds – called CryptoLocker, it affects Windows systems, encrypts your files and holds them at ransom, requiring the end user to make a payment before the files can be decrypted. If the payment is not made by the certain deadline, their unique private decryption key is destroyed and your files will never be recoverable. More than 10,000 people worldwide have already been affected.

There is a lot of news and publicity about this:

http://grahamcluley.com/2013/11/cryptolocker-protect/

http://news.techworld.com/security/3489687/cryptolocker-uk-smes-warned-that-vicious-ransom-trojan-is-targeting-them/

http://www.itproportal.com/2013/11/18/over-10000-hit-by-ransomware-trojan-cryptolocker-in-a-week/

http://www.scmagazine.com/more-than-12k-cryptolocker-victims-in-less-than-a-week/article/321514/

http://www.itweb.co.za/index.php?option=com_content&view=article&id=69095

http://nakedsecurity.sophos.com/2013/11/16/cryptolocker-urgent-alert-heres-how-you-can-help/

In this case there is an added complication because criminals are behind this threat, they cannot accept credit card payments and therefore only accept BitCoin or MoneyPak – rendering the average user in a position where they may not be knowledgeable enough or in a position to even acquire the virtual currency to pay the fee. The risk of course is that even after payment the key may not be provided.

Most AntiVirus programs will detect and clean this threat, but don’t take unnecessary risks; you can protect yourself fully. By making use of our Cloud Backup Solution, you would be able to recover all of your files once your system has been cleaned or reinstalled, right up to the minute before they were encrypted. Sign up for our 30 day free trial and see how simple it is to protect all your important files automatically, silently, and in real-time.