05 Dec

Cloud Backup Solutions – Insurance for your data – increased redundancy

At Cloud Backup Solutions we are continually monitoring and analysing our environment to ensure it is running at peak performance for our customers. This includes, but is not limited to: capacity management, space management, server, security and software upgrades, ultimately resulting in our overall ability to provide our customers with the most effective and available service possible.

We believe the most key aspect of this is also one of the most important reasons for our customers to be backing up in the first place: the ability to recover data in the event of loss, failure, corruption or virus/malware/ransomware infection.

Further to recent improvements made to our platform, we are pleased to share that in addition to our ever-increasing spare storage capacity across the board, we now also take 6-hourly snapshots of encrypted customer archives for secure offsite storage (backups of your backups!) every single day. This secondary “safety net” is to ensure that should there ever be a problem with the Cloud Backup storage nodes or the data stored upon them, we are also able to recover from a different datacentre at a different location to alternate or replacement servers.

This may be a first, certainly in South Africa. As a result, we continue to believe that we offer one of, if not the best Cloud Backup service offering in South Africa.

Many other companies may only offer daily or weekly snapshots, and only then perform full and incremental backups. It’s important to note that our service detects changes in real-time, with new files or folders, or changed blocks, encrypted locally and then transmitted securely within a 15-minute window.

We also pride ourselves in offering superior levels of customer service, that includes remote assistance via our enterprise TeamViewer license.

We offer a 30-day, no-obligation free trial, with emailed reminders before the end of your trial giving you the option to continue or cancel so there are no unexpected invoices. You can also cancel an active account at any time; our contracts are month-to-month.