At Cloud Backup Solutions we regularly hear from new customers who ask about our pricing model. In creating three price tiers, we try to accommodate everyone, from the home user to the large corporations who have a business requirement to store their critical data offsite.
We hear all too regularly about customers who sign up to our Cloud Backup Service re-actively, i.e. after they have experienced a hardware failure, data loss, the time they have spent to try and recover, potential lost business after being unable to retrieve all their data.
During 2013 we experienced a steady and progressive uptake of our Cloud Backup service and solutions in South Africa and we continue to grow our enterprise-grade industry-leading public cloud driven by Code42 CrashPlan PROe software, CrashPlan private cloud appliances and our partnership with Code42 as the primary authorised resellers in South Africa.
There is a new criminal trojan doing the rounds – called CryptoLocker, it affects Windows systems, encrypts your files and holds them at ransom, requiring the end user to make a payment before the files can be decrypted. If the payment is not made by the certain deadline, their unique private decryption key is destroyed and your files will never be recoverable.
As an accountant with many of his own customers, it was imperative that our customer got back up and running quickly, smoothly and with the minimum of effort. He contacted us, advised his problem and we assisted him in reinstalling the backup agent, adopting his old computer using the same account, starting to restoring all his backed-up data.
We’ve upgraded our Cloud Backup Solution this morning to the latest version to offer the most up to date functionality. All our customer backup clients were automatically and invisibly upgraded too.
We are very pleased to be able to advise a new pricing structure for our Cloud Backup Service effective immediately for all our existing and any new customers. The new pricing reflects the demand for greater backup sizing and offers a new tier of discount.
We occasionally get asked what are the best features of our Cloud Backup Solution, so here we have written about five of the most prominent and salient points to assist you with your decision making process.
The CrashPlan mobile app is retired as a supported version of Code42 products on May 15, 2018. Customers should focus on the desktop application instead. It is possible to log in to the master console https://master.cloud-backup.co.za:4285/console/ using a web browser, to manage your account.
Effective immediately, our primary site URL has changed to www.cloud-backup.co.za. The old URL will continue to function and act as an alias for the primary URL. We feel this more accurately represents our Cloud Backup service, is simpler to remember and will contribute to our service being found more easily on search engine results. If … Continue reading Cloud Backup Solutions Website – New URL
