Introducing Enterprise Backup

Having been offering backup services to our customers for more than six years now, we realised the need to expand our portfolio and be able to offer more than just device backup.

Our customers asked, and we’ve delivered. Since December 2018 we have been working on a number of proof-of-concept environments, evaluating different software solutions, creating and tearing down systems.

Introducing Enterprise Backup. We’re both pleased and proud to announce that our new service soft-launched with our most high-profile customers, and went publicly live at the beginning of June 2019.

The entire solution utilises Acronis Cyber Infrastructure and features 100% web-based management so after the backup agent is installed it can be managed remotely from or for the customer devices.

We have built our own fully host-level failure redundant, self-healing and multi-server resilient cluster here in South Africa. We’ve even tested the solution by physically turning off servers within the cluster in the middle of backup and restore, with no impact to the functionality.

It offers the following types of backups:

– Server backup – file/folder, disk/volume, entire machine, and system state – supported on Windows, Mac and Linux.
– MSSQL Server
– Office 365 and G-Suite Mailboxes
– MS Exchange Server
– MS Active Directory
– Mobile devices
– VMware ESXi, Hyper-V, Virtuozzo (application-aware VMware ESXi
virtual machine backups too)

With restores offering:

– Recovery to another machine in the same account
– Download files from the web console
– Download an ISO image of an entire machine for use with bootable USB

It even offers anti-crypto-mining and ransomware active protection.

Existing customers will be contacted with a migration plan if they are running servers in our Cloud Backup Solutions environment. Otherwise, there is no need to move. The Cloud Backup Solutions offering is perfect for device endpoints that require essential backup and restore functionality.

Enterprise Backup will focus more on servers and applications as outlined above.

Pricing is similarly structured, and as always we offer a 30-day no-obligation free trial.

Visit our new website www.enterprisebackup.co.za and sign up today.

Cloud Backup Solutions – Environment Upgrade v7.0.0

Last weekend we upgraded our environment to the latest version of Code42 for Enterprise v7.0.0. This upgrade includes Code42 App upgrades for eligible supported operating system versions.

It also resolves ongoing issues with the service crashing or not starting after sleep/hibernate/reboot on Microsoft Windows machines. This was caused by the previous versions using an internal Eclipse Jetty engine. v7.0.0 removes that requirement and no longer uses Jetty.

v7.0.0 includes new features and a number of fixes and enhancements.

Please visit https://support.code42.com/Release_Notes/On-premises_release_notes_7.0#Code42_app to read more about the large number of functionality improvements and fixes that are being deployed in the new version of the Code42 App.

We continue to grow our business and strive to provide service excellence whilst protecting our customers’ critical data.