Cloud Backup Solutions – Pricing Change March 2016

We have been keen not to increase our base pricing as much as possible, whilst all other service providers around us increase our infrastructure and supporting service costs by 10% per annum. The last pricing changes we made were in June 2015 when we actually substantially reduced pricing across the board.

Due to the ongoing increase in costs of providing the leading Cloud Backup service in South Africa, we will be implementing the following price changes on 1 March 2016:

* Tier 1 pricing will increase from R100 to R120 for 20Gb fixed storage

* Tier 2 pricing will increase from R37.50 to R39.00 per 10Gb stored

* Tier 3 pricing will increase from R35.00 to R36.00 per 10Gb stored

These price increases are extremely small but have been structured to ensure that we can continue to grow the cloud backup environment without any additional impact to our bottom line.

The new pricing can be more simply viewed in this table:

Tier 1 Tier 2 Tier 3
0 – 20Gb 20 – 250Gb 250Gb+
R120.00 fixed cost R39.00 per 10Gb stored R36.00 per 10Gb stored

 

We will update the example pricing post and also the pricing page effective 1st March 2016.

We will also be adding VAT as soon as we have become VAT registered. Invoices will therefore soon reflect VAT as an additional line item prior to the grand total.

Cloud Backup Solutions – Yet Another Upgrade

The Cloud Backup Solutions platform was successfully upgraded at the weekend to version 4.3.5.2.

Following our upgrade last week to version 4.2.1.8, we were committed to ensuring that the latest available v4 features and functionality are available to our customers.

Of note, this includes:

– The CrashPlan app can now be installed separately for each user account on a single computer. This provides greater capabilities for backing up NAS devices via a Windows share.

– Support for dual-stack IPv4/IPv6 and all-IPv6 network configurations.

– New look-and-feel for the iOS CrashPlan mobile app (requires iOS8 or later).

– Security updates.

– Performance and stability improvements.

This will be the last major upgrade for a while until we have been able to perform further testing and development of our fully automated billing platform and the API.

Cloud Backup Solutions – Service Upgrade

The Cloud Backup Solutions platform has been successfully upgraded this weekend to version 4.2.

There are a large number of improvements to the platform overall, but of note, includes but is not limited to the following functionality improvements:

– We now support the Advanced Encryption Standard (AES), which offers another option for ensuring data is highly secure.

– Security updates.

– Performance and stability improvements.

– Better handling of individual files selected for backup with large amounts of metadata (over 1 MB per file).

Once all our customer devices have automatically upgraded to the latest version of the backup application, we will be enabling the AES 256-bit encryption method across the board, providing even more security of our customers data.

Continual Improvement

As our service grows we are committed to ensuring that the platform remains stable. Our customer base regularly benefit from being able to restore their files and folders in emergency situations, confident in the knowledge that their data is encrypted, secure and safe in our cloud.

Case Study – Don’t fall victim to data loss!

A customer of ours was recently victim to a dreadful ransom-ware virus, that rendered their business server unusable. Their only option was to pay US$500 or restore from their backups.

Thankfully, Cloud Backup Solutions backed-up data cannot be affected by ransom-ware viruses, trojans or any other sort of malicious computer bugs, and we were quickly and easily able to guide our customer through restoring all their data from a previous known safe point once the server had been fully formatted and reinstalled.